Contact

Reporting a problem with a conversion

Tell us the page you used (for example MP4 to MP3), your browser and device, what you expected and what happened instead. If the converter showed an error, copy its exact wording. Please do not send the file itself unless we ask for it, and never send files containing personal or confidential information.

Requesting a format or a tool

If a conversion you need is missing, tell us the two formats and what you use them for. Requests from real users are how we decide what to build next.

Privacy and legal questions

Requests about your data, the privacy policy or the terms of use go to the same address. The site does not host or publish files, so there is no uploaded content for us to take down; if you believe a page of ours infringes your rights, write to us with the details.

Before you write

Many questions are answered on the converter pages themselves, in the frequently asked questions at the bottom of each one, and on the about page, which explains how the conversions work.